Supply Chain & Operations Recruitment Agency

The Role: Lead, motivate and mentor a small customer service administrative team. Supervise staff reviewing outcomes, providing training and carrying out performance reviews. Provide Key Account Service – Monitor and review designated key accounts with respect to inventory and backorder management, order placement efficiencies, forecasting discrepancies. Identify sales opportunities through communication with existing customer base and leads generated through inbound platforms i.e.: CHAT, sample requests, E-shop. Operate CHAT platform with the aim of converting CHATS to sales. Monitor and promote growth of E-shop orders, particularly investigate COD customers to convert to E-shop. Maintain customer files across both Manage and Microsoft Outlook platforms. Develop and maintain up-to-date work instructions/Standard Operating Procedures (SOP’s). About You: 3-5 years Customer Service Experience. Experience in a FMCG or Retail environment. Proven track record of leading a team. Ability to build and maintain positive working relationships and lead a team. Strong negotiating skills. Proficient data entry and computer skills in Manage and Microsoft Office. High attention to detail. How to apply To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Julia Liow on 0426 201 406 or jliow@sharpandcarter.com.au

Role Overview:The Inventory Controller will be responsible for maintaining accurate inventory records, overseeing stock levels, and ensuring efficient processes for product procurement, storage, and distribution. The ideal candidate will have excellent attention to detail, strong organizational skills, and experience with inventory management software. Key Responsibilities: Monitor and manage inventory levels to ensure stock availability and prevent overstocking or stockouts. Conduct regular physical counts of inventory and reconcile discrepancies between physical counts and system records. Coordinate with purchasing, warehouse, and sales teams to ensure timely replenishment of stock. Develop and implement inventory control procedures and best practices. Track and analyze inventory turnover, reporting trends to senior management for decision-making. Maintain accurate records of all inventory transactions, including receipts, transfers, and adjustments. Ensure compliance with health and safety regulations regarding storage and handling of goods. Investigate and resolve any inventory discrepancies or issues. Generate reports on inventory status, usage patterns, and stock aging. Qualifications: Proven experience as an Inventory Controller, Inventory Manager, or similar role. Familiarity with inventory management software and systems (e.g., SAP, Oracle, NetSuite, or similar). Strong analytical skills with the ability to interpret data and make recommendations. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. Strong communication and problem-solving skills. A high school diploma or equivalent is required; a degree in Supply Chain Management, Logistics, Business, or a related field is a plus. Why Join Us? Competitive salary and benefits package. Opportunity for career growth and development. A collaborative and dynamic work environment. Employee discounts and perks. If you're a proactive and detail-oriented professional with a passion for inventory management, we want to hear from you! Apply today to join a team that values innovation and efficiency. How to Apply:Please submit your resume and cover letter to jliow@sharpandcarter.com.au

The Company    Located in the northern suburbs of Victoria, this fast-growing pharmaceutical company is dedicated to delivering high-quality healthcare solutions through innovation and excellence. With the recent addition of new facilities and the integration of leading-edge technology, the company is expanding its capacity to meet industry demands while setting new standards in quality and compliance. As the company grows, it remains focused on fostering a collaborative and supportive environment, providing every team member with the opportunity to make a meaningful impact.    About the Role    As the Quality Assurance Officer, you will be responsible for maintaining and implementing their quality management system, ensuring adherence to industry standards and compliance with TGA regulations. You will report into the Quality Manager and work closely alongside them to ensure that all quality systems, processes, and standards align with regulatory requirements and drive continuous improvement in their operations.    Key Responsibilities Oversee and maintain the Quality Management System to comply with TGA and other regulatory standards. Assist in audits, including TGA Audits, and collaborate with regulatory bodies to ensure ongoing compliance. Identify and implement improvements in quality processes to enhance efficiency and effectiveness. Apply strong decision-making and analytical skills to diagnose and resolve quality issues. Work collaboratively with internal teams and external stakeholders to promote a culture of quality and continuous improvement.  Requirements Minimum 2-3 years of experience in a quality-focused role within a manufacturing, pharmaceutical, healthcare, or other highly regulated industry. Proficiency in Quality Management System requirements, with experience in ISO9001, ISO13485, or similar standards. Proven ability to assist in TGA audits and maintain compliance with regulatory standards. Excellent communication skills, with the ability to influence stakeholders at all levels. Detail-oriented, with strong attention to detail A collaborative approach and adaptability to thrive in a fast-paced, dynamic environment. Apply Now If you are passionate about driving quality, compliance and excellence, we’d love to hear from you. Please Apply below or reach out to Emily Hammond at Ehammond@sharpandcarter.com.au.

Are you a seasoned warehouse management professional looking for an exciting, high-impact role within a dynamic global FMCG retailer? Our client is seeking a Senior Warehouse Manager to lead the warehouse operations for a 12-month maternity leave cover. This is a fantastic opportunity to drive efficiencies, mentor a dedicated team, and contribute to the continued success of a fast-paced, globally recognized brand. Key Responsibilities: Oversee Warehouse Operations: Manage end-to-end warehouse functions, including receiving, storage, inventory control, and dispatch, ensuring all processes meet our high standards for efficiency, safety, and quality. Team Leadership: Lead, motivate, and develop a team of supervisors and warehouse staff, fostering a positive, high-performance culture with a strong emphasis on safety and teamwork. Continuous Improvement: Identify and implement process improvements to optimize productivity and reduce costs. Leverage Lean methodologies and other best practices to enhance operational efficiency. KPI Management: Drive and monitor performance across key KPIs, including DIFOT, order accuracy, and safety metrics, to ensure targets are consistently met. Stakeholder Collaboration: Work closely with internal teams such as Supply Chain, Quality, and Customer Service to align warehouse operations with business needs and ensure a seamless flow of goods. Compliance: Ensure all warehouse activities comply with health, safety, and environmental regulations, as well as company policies and industry standards. Key Qualifications: Experience: 5+ years of warehouse management experience, preferably within FMCG or retail. Demonstrated expertise in managing high-volume operations and large teams. Leadership Skills: Proven track record of effective team leadership, with the ability to motivate and inspire employees at all levels. Process Improvement: Strong knowledge of Lean, 5S, or other continuous improvement methodologies, with a history of successfully implementing process enhancements. Analytical Skills: Solid analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Communication: Excellent communication skills, with a collaborative approach to working with internal and external stakeholders. Technical Proficiency: Proficiency in warehouse management systems (WMS), ERP software, and Microsoft Office Suite. What We Offer: Competitive salary with potential benefits Opportunity to work with a global FMCG leader Dynamic and supportive work environment Access to training and development programs to enhance your skills and experience This 12-month maternity leave cover role provides a unique opportunity to make a significant impact in a leading warehouse operation. If you’re ready to bring your expertise and drive to the team, we’d love to hear from you.To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Aaron Piscopo on 0424803351 or apiscopo@sharpandcarter.com.au

About Us:As a leading global FMCG company, our client are dedicated to delivering top-quality products to customers around the world. With a focus on innovation and efficiency, they are expanding our team and looking for a skilled Inventory Coordinator to help manage our dynamic supply chain and maintain high standards of inventory accuracy. Position Overview:The Inventory Coordinator will be responsible for managing the inventory operations, ensuring accuracy and alignment with demand forecasts, and collaborating closely with supply chain and logistics teams across global markets. This role is crucial in supporting our continuous growth, ensuring our products are in the right place at the right time, while maintaining cost-effective stock levels. Key Responsibilities: Oversee daily inventory operations, including monitoring stock levels, conducting cycle counts, and coordinating with warehouse teams. Manage inventory discrepancies, investigate root causes, and implement corrective actions to maintain accuracy. Collaborate with cross-functional teams to optimize inventory flow and support demand planning. Develop and implement inventory control procedures, ensuring compliance with global quality and safety standards. Analyze inventory trends and performance metrics to improve forecast accuracy and support supply chain optimization. Utilize inventory management software (ERP, WMS) to track and report stock levels, preparing regular reports for key stakeholders. Assist in process improvement initiatives to enhance inventory accuracy, reduce waste, and support cost-saving measures. Qualifications: Minimum of 2 years’ experience as an Inventory Coordinator or similar role, ideally in a global FMCG or supply chain setting. Strong understanding of inventory management principles and supply chain processes. Proficiency in ERP and WMS software, along with advanced Microsoft Excel skills. Excellent organizational skills and strong attention to detail. Ability to analyze data, identify trends, and make data-driven decisions. Strong communication and interpersonal skills for working with international teams and external partners. Knowledge of global regulatory and compliance standards for inventory management is a plus. What's on Offer: Competitive salary with comprehensive benefits package. Opportunities for career development and advancement within a global organization. A supportive and innovative workplace that values employee contributions. Access to ongoing training and development programs to support professional growth. To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Aaron Piscopo on 0424803351 or apiscopo@sharpandcarter.com.au

About the client & RoleOur client are looking for an experience commercial manager to manage a large maintenance contract. The role will be managing a large scale contract from contract sign off to handover. This is an exciting opportunity with huge growth opportunities.Key Responsibilities Oversee the negotiation, implementation, and continuous improvement of contracts, ensuring high-quality and cost-effective service for our clients. Track project budgets, forecast revenue, and work closely with our finance team to ensure profitability and compliance. Build and maintain strong relationships with key clients, ensuring satisfaction and addressing any concerns. Guide a dedicated team, setting goals and fostering a collaborative environment to meet client needs and company objectives. Support commercial strategic planning. Understand current business processes and policies, and find best ways to improve. About you Proven experience in commercial management in a construction or maintenance environment Excellent communication skills Strong stakeholder management Proven experience in a management role If you are interested in this role, hit 'apply now' or reach out to Liam Scott - lscott@sharpandcarter.com.au OR 0408 203 991.