Business Support Recruitment Agency

About the roleIn this role you will have the opportunity to build upon your existing admin skills whilst also having the opportunity to gain experience provide some executive assistant support to the Operations Director and the Site Leader!Join this warm, social and friendly team on a full-time, permanent basis in Enfield. As the first point of contact for visitors and team members, you will play a crucial role in maintaining a professional and welcoming environment. This is a fantastic opportunity for an individual with strong multitasking skills who thrives in a fast-paced environment!   Responsibilities Provide front-desk reception services, including answering calls, greeting visitors, handling queries, and managing deliveries. Provide executive administrative support, including diary management, travel bookings, and coordination of meetings and events. Manage site security access, distribute mail, and maintain a safe and professional reception area. Organize various events such as; leadership conferences, site social events, and team engagement activities. Process purchase orders, manage invoices, and ensure timely ordering of office and site consumables. Oversee site facilities management, including sustainability initiatives, meeting room technology, and supplier coordination. Coordinate with cleaning and maintenance providers to ensure a clean and safe working environment. Ensure compliance with company health and safety policies and actively contribute to a strong safety culture. Other ah hoc duties as required.   Skills & Experience Previous experience in an Receptionist or admin assistant role. Ideally experience supporting senior leaders. A really keen proactive attitude, strong work ethic and thrives in a fast paced environment.  Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels. Strong multitasking and organizational skills with the ability to prioritize tasks effectively. Detail-oriented with a proactive and problem-solving mindset. High competency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Experience with ERP systems, expense management, and online meeting tools (e.g., SAP, Zoom, Teams) is advantageous but not essential. Strong customer service orientation and ability to remain calm under pressure. Must be local and able to drive (not accessible by public transport)   Benefits Competitive salary package with career development opportunities. Supportive and dynamic team environment with a focus on collaboration. Training and development budgets Wellness platform for all employees Regular team events, social engagements, and a positive workplace culture. Opportunity to work with an industry leader committed to sustainability and innovation. Comprehensive training and onboarding to set you up for success. Employee discounts Bonus'   About our clientOur client is a leading industry supplier in the bakery ingredients and animal feed sector, operating across Australia and New Zealand. With a strong commitment to innovation and sustainability, they play a critical role in feeding the nation. Their team-driven and customer-focused approach ensures they provide high-quality products and services that add value to their clients. If you're an enthusiastic and detail-oriented administrator looking for your next challenge, apply today!

About the Role Sharp & Carter is partnering with a respected Australian agricultural company seeking an experienced Customer Experience Specialist to support their growing team. This role is ideal for someone who enjoys problem-solving, customer engagement, and process management. As part of a structured and supportive environment, you will be responsible for key administrative tasks, customer interactions, and operational coordination. This full-time role (38 hours per week) follows a rotating shift schedule: Two weeks: 8 AM – 4:30 PM One week: 9 AM – 5:30 PM One-hour lunch break Key Responsibilities Manage customer bookings, contract creation, and general administration Handle inbound and outbound customer communications professionally Process and document customer requests efficiently and accurately Liaise with customers and third parties to resolve queries Assist in organising events and team meetings Support logistics and office coordination Requirements Proven experience in customer service, administration, or internal sales support Reliability and and strong attendance record Strong communication and relationship-building skills High attention to detail with an ability to prioritise effectively A solutions-oriented, proactive, and professional approach Proficiency in Microsoft Office Suite Full Australian working rights About the Company Our client is a well-established leader in Australian agriculture, known for its commitment to sustainability, innovation, and industry excellence. Their Port Melbourne headquarters fosters a professional yet engaging workplace culture, where employees are valued and supported in their career growth.How to Apply Click the link below to apply or contact Sarah Gee at SGee@sharpandcarter.com.au for a confidential discussion. Please note, we are not accepting email applications for this position.

About the Role Sharp & Carter is partnering with a leading Australian agricultural company to find a proactive Customer Experience Specialist to join their team. In this role you’ll provide coordination and admin support, build strong customer relationships, and manage key processes. This full-time role (38 hours/week) follows a rotating shift schedule: Two weeks: 8 AM – 4:30 PM One week: 9 AM – 5:30 PM 1-hour lunch break Key Responsibilities Handle customer bookings, contract creation, and administration Manage inbound and outbound calls Process and document customer requests efficiently Liaise with customers and third parties to resolve queries Organise and participate in events and team meetings Support logistics and general admin tasks Assist with ad hoc duties as needed About You Experience in customer service or internal sales support Strong communication skills, attention to detail, and results-driven approach Passion for exceptional customer service Proactive, accountable, and enthusiastic work ethic Proficient in Microsoft Office Suite Agriculture industry experience is a plus Full Australian working rights required About the Company Our client is a national leader in agricultural innovation, with a Port Melbourne HQ and a commitment to sustainability and research-driven growth. They foster a collaborative and rewarding work environment, offering opportunities for professional development. How to Apply Click the link below to apply or contact Sarah Gee at SGee@sharpandcarter.com.au for a confidential discussion. Please note, we are not accepting email applications for this position.

About the RoleOur client is on the hunt for a dedicated and professional Customer Service Officer to join their team on a full-time, temporary basis (potential for perm for the right candidate).In this role, you will be responsible for delivering exceptional customer service, managing inquiries, processing orders, and ensuring customer satisfaction. You will act as a key liaison between customers and internal teams to ensure smooth communication and problem resolution. Responsibilities Manage inbound and outbound customer communications via phone, email, and live chat. Process customer orders, returns, and exchanges efficiently and accurately. Build and maintain strong customer relationships through open and interactive communication. Handle customer complaints professionally, providing timely solutions and following up to ensure resolution. Identify and assess customer needs to drive satisfaction and improve service delivery. Maintain detailed records of customer interactions, transactions, and feedback in the CRM system. Stay updated on company products and assist customers with product selection and inquiries. Collaborate with internal teams, including sales, finance, and logistics, to address customer concerns and improve processes. Monitor order status and coordinate with logistics for timely deliveries. Maintain accurate customer data in CRM and ERP systems. Ensure a safe working environment and comply with workplace health and safety standards. Skills & Experience Minimum 2+ years experience in customer service or a related field. Strong customer service mindset with a proactive approach to problem-solving. Ability to build rapport with customers and maintain a professional, courteous phone manner. Target-driven with a focus on enhancing customer satisfaction and experience. Proficiency in Microsoft Office Suite (Excel, Word, Outlook); CRM experience is advantageous. Excellent communication skills, both verbal and written. Strong organizational and time management skills. Ability to work independently as well as collaboratively within a team. Strong numerical skills and a problem-solving attitude. Relevant tertiary qualifications are highly regarded but not essential. About Our ClientOur client is a well-established wholesale distribution company operating across multiple industries, including automotive, marine, industrial, and architectural sectors. With distribution hubs across Australia, they are committed to delivering high-quality products and outstanding customer service. They foster a workplace culture built on integrity, teamwork, accountability, and respect. If you are a customer-focused professional looking for a dynamic and rewarding role, apply today!

Join a Leading Global Law FirmOur client is a powerhouse of legal expertise, advising some of the most ambitious businesses across the world. With a team of over 5,000 professionals including top-tier lawyers and a strong business services division. They operate across Asia Pacific, Europe, the Middle East, and North America. They foster a high-performance culture where dedication and talent are recognised, and in return, they offer an environment that supports your growth, both professionally and personally.   Due to growth,they are looking for a Conveyancing Administrator to join their leading Real Estate practice in Melbourne. In this role, you’ll play a key part in supporting their Conveyancing team, particularly in managing trust monies and ensuring smooth transactions.   Your Role Will Include: Overseeing the process of trust fund management—tracking deposits, issuing receipts, and handling any unidentified payments. Liaising with the Business Finance Trust Accounting Team on trust accounting procedures. Managing administrative tasks such as matter openings, maintenance, and billing. Maintaining detailed records for off-plan development projects, including deposit tracking and tax file number management. Providing seamless support to licensed conveyancers with document preparation and case coordination. Keeping client databases (e.g., InterAction) up to date and organised. What You’ll Bring to the Team: Experience as a legal secretary within a Real Estate or Property team. Background in conveyancing support, particularly off-plan conveyancing (preferred). Familiarity with trust fund processes within a legal setting. A sharp eye for detail and accuracy. Working knowledge of Aderant Expert (a plus but not essential). Strong proficiency in Microsoft Office, especially Excel. Why Join this firm?    You’ll be part of an internationally recognised legal team that values innovation, collaboration, and inclusivity. They strive for excellence while ensuring our people have the tools and support they need to succeed. Flexibility that works for you: They embrace agile working—whether in the office or remotely, your schedule is designed to support both your personal and professional needs. Career progression tailored to you: From hands-on learning experiences to structured development programs and mentorship, they invest in your future. Wellbeing matters: They take a proactive approach to mental health and offer extensive support to help you manage challenges, maximise opportunities, and maintain balance. Unrivalled benefits: perks include 26 weeks of paid parental leave, a wellbeing fund, home office allowances, and more.   Apply today! 

An exciting opportunity has arisen for a dynamic Practice Manager to join a highly regarded professional services firm based in Melbourne's inner south-east. This pivotal role will see you take ownership of both human resources and business operations, fostering a high-performing team and driving operational efficiency across the organisation. Key ResponsibilitiesHuman Resources Inspire staff to embrace the company’s vision, purpose, mission, and core values. Foster a positive workplace culture that enhances employee attraction, engagement, and retention. Implement and manage initiatives to build high-performance teams. Oversee the KPI review process and performance manage staff to attain outstanding results. Develop and execute training and development programs. Design and implement talent acquisition strategies. Manage the implementation of succession planning initiatives. Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, coaching, drafting contracts and employee letters, and offboarding. Support probation reviews and exit interviews. Maintain accurate employee records and data. Draft employee correspondence and documentation including position descriptions, contracts, and policies. Ensure compliance with employment legislation and company policies. Manage OH&S and workers’ compensation claims, including return-to-work coordination. Business Operations Deliver business-wide operational objectives from end to end within set timeframes. Manage and personally execute various operational projects. Analyse data and prepare reports on operational matters. Ensure adherence to processes, policies, and frameworks. Develop templates, processes, documentation, and processing manuals. Maintain data integrity and accuracy at all times. Support marketing and communications strategies, including content creation and industry award submissions. Compliance Foster a culture of compliance excellence. Operationalise and embed various compliance initiatives across the business. Support successful internal and external audits. Work with stakeholders to mitigate risk and improve response protocols. Prepare reports and file documents with relevant regulators and authorities. Stay up to date with industry trends and changes in relevant regulations. Skills & Experience Experience with progressive HR management. Strong knowledge of HR practices, employment law, and compliance requirements. Proven track record in building and managing high-performing teams. Tertiary qualification in Human Resources or a related field (highly advantageous). Experience in process development, documentation, and training. Proficiency in MS Office Suite. Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels. Strong analytical, problem-solving, and decision-making abilities. High degree of autonomy with a collaborative approach. About the client Our client is a highly regarded professional services firm based in Melbourne’s inner south-east. With a reputation for excellence and a strong commitment to delivering outstanding client outcomes, the business is experiencing significant growth. As a result, they have created this brand-new role to support their expansion and ensure continued success. With a collaborative and high-performing culture, this firm offers an exciting opportunity to be part of a dynamic environment where your contributions will be valued. Conveniently located with onsite parking, this is a fantastic chance to join a thriving business and play a key role in its ongoing development. Benefits Competitive salary Dynamic organisational culture Comprehensive benefits package, including onsite secure parking Performance-based bonus structure How to ApplyIf this opportunity interests you, please apply now via the link.At Sharp & Carter, we have a range of positions available. If this role isn’t a perfect match, we’d be happy to discuss your career goals and other opportunities.For more information, please contact:Bridgette Meadenbmeaden@sharpandcarter.com.au0484 381 458