Key Accountabilities
Talent & Engagement
- Develop a high-performing culture by providing HR advice, managing staffing capabilities, and facilitating talent management processes.
- Track leadership appointments and movements, and support initiatives to improve engagement and culture
- Advise and mentor the leadership team on employment legislation and industrial policies.
- Manage complaints and investigations in line with workplace behaviour policies.
- Support leaders in managing HR issues and improving people management practices.
- Build performance leadership capability, ensuring adherence to HR processes and documentation.
- Collaborate with stakeholders to develop and implement HR strategies for improved people management practices.
- Identify opportunities for HR improvements to enhance customer and employee experiences.
- Lead change management initiatives, including project planning and communication strategies.
- A tertiary qualification in Human Resources or equivalent discipline.
- Expertise in employee relations, policy interpretation, grievance resolution, and performance management.
- Experience in improving engagement, culture, and employee experience, preferably in sales or technology.
- Strong communication, coaching, influencing, and data analytical skills.
- Project management and organisational skills.
- Ability to operate strategically and operationally as per situational requirements.