Position Purpose
In collaboration with the People Manager, this role provides HR business partnering support, offering solutions for people management across various HR policies, programs, and practices.

Key Responsibilities:

• Contribute P&C insights to management decisions, projects, and business plans.
• Advise on industrial/employment relations matters.
• Support line management on people-related issues.
• Manage performance and misconduct concerns.
• Oversee the full employee life cycle process.

Key Functions:
Business Partnering:

• Provide HR support across policies, programs, and people management.
• Offer recommendations to managers on HR areas like change, employee relations, and recruitment.
• Build strong relationships and serve as a trusted advisor.
• Drive solution-focused discussions, supporting strategies and HR projects.

Employee Relations:

• Meet regularly with leaders to provide HR advice and manage performance issues.
• Ensure compliance with employment laws and offer risk-based advice.
• Collaborate to improve employee relations and reduce turnover.

Grievances & Investigations:

• Manage grievance processes and conduct ER/IR investigations.
• Report on investigations and track cases.

Policies & Procedures:

• Ensure compliance with policies and timely implementation of new policies.
• Ensure fair employee remuneration and adherence to the Fair Work Act.
• Collaborate on OHS initiatives and support return-to-work plans.

Employee Learning & Engagement:

• Oversee induction, training, and compliance with mandatory training.
• Work with managers to address learning needs and enhance capabilities.
• Deliver training courses as needed.

Workforce Review & Process Improvement:

• Collect feedback for continuous improvement.
• Contribute to workforce plans and process enhancements.
• Ensure compliance with rostering requirements.

People Leadership:

• Coach managers through change and develop team capabilities.
• Model professionalism and uphold organisational values.
• Assist in setting performance targets and fostering a positive work culture.

Financial Outcomes:

• Operate within budget and ensure P&C and OHS services support financial sustainability.

Growth Delivery:

• Identify opportunities for improvement and support service delivery changes.

Workplace Health & Safety:

• Ensure legal requirements are met and best practices for workplace safety are implemented.
• Support OH&S policies and employee health & wellbeing programs.

Customer Safeguarding:

• Promote the rights and wellbeing of individuals, ensuring high-quality support.
• Ensure safeguarding systems are followed and report concerns when necessary.

Qualifications, Experience and Knowledge:

Essential:

• Relevant tertiary qualification.
• 5+ years in a People & Culture generalist role, focused on ER/IR in service delivery.
• Experience in change management and IR strategies.
• Proven success in developing safety cultures that support workplace health and wellbeing.
• Strong understanding of employment legislation (Fair Work Act, Employment Standards, Modern Awards).
• Willingness to travel across Melbourne and regional Victoria.

Desirable:

• Experience in the not-for-profit or disability services sector.
• Experience in a matrix reporting environment.
• Familiarity with unionised work environments.