Join a leading hotel as a HR Manager, responsible for managing employee relations, recruitment, performance management, and engagement, ensuring compliance and a positive work culture.
Employee Relations
- Foster a positive and structured work environment
- Address disciplinary, grievance, and workforce change situations
- Collaborate with leaders to administer corrective action as needed
- Champion fair treatment processes for leaders and employees
- Maintain and update hotel handbook and SOPs
- Ensure grievance process is understood and used appropriately
- Drive employee engagement through transparent communication
- Promote the connection between individual contributions and business goals
- Lead bi-annual Talent Reviews and maintain required documentation
- Facilitate performance management cycle (probation reviews, annual reviews, development plans)
- Support Learning & Development in creating plans for high-potential employees
- Monitor labor turnover and guide actions to reduce turnover
- Ensure mandatory training, onboarding, and departmental training compliance
- Track employee engagement scores and implement action plans
- Ensure internal promotions and transfers are processed efficiently
- Promote a fun and positive work culture through events and townhalls
- Oversee recruitment processes to ensure a good fit with brand values
- Ensure smooth onboarding for new hires
- Actively promote and market the brand to attract top talent
- Ensure departments have qualified trainers and proper training utilisation
- Prepare a 12-month training needs analysis aligned with business goals
- Ensure compliance with mandatory training requirements
- Work with leadership to suggest relevant on- and off-job training interventions
- Ensure pay increases align with market standards
- Oversee interviews and approvals for executive roles and compensation packages
- Maintain annual approval of benefits grids to ensure pay parity
- Develop transparent performance management programs for supervisory roles
- Provide continuous development opportunities for direct reports
- Manage budgeting and forecasting, providing insightful commentary for meetings and documents
- Work to achieve hotel budget/P&L goals by minimising expenses and maximising revenue
- Contribute to payroll forecasts and hiring plans to ensure financial efficiency