This is a Permanent full time (38 hours per week) opportunity for a motivated, upbeat, professional and friendly Admin/ Customer Service officer.
The position is a customer facing role (5 days in office) working with a warm and welcoming team in Kilsyth.
Responsibilities
Working as part of a collaborative admin and Customer Service environment, being responsible for greeting any clients coming through, taking general query calls as well as admin.
- Greeting clients coming through and providing a positive customer experience
- Answering incoming calls in a timely and efficient manner
- Assist and resolve customer queries - phone and email
- Managing email inquiries
- Administrative support to the team
- Other ad hoc duties as directed
- Minimum of two years' experience within a reception, administrative or phone based customer service role.
- Exceptional written and verbal communication skills
- Must have a high attention to detail
- Proficiency in MS office - Excel is particularly important
- Experience within a collaborative and outcome focused role.
- Must have full working rights in Australia
- Must be living in Melbourne, this is 5 days in office
- Career progression pathways
- Parking on-site
- IT equipment provided
- Extensive training/ onboarding program
- Positive team culture ie. team building activities
- Working with a brand who prides themselves on their commitment to sustainability
Our client is highly reputable in the manufacturing industry supplying to well known brands in the pharmaceutical, health, FMCG industries and more!
Located in Kilsyth, this organisation is looking for an experienced, friendly and professional Customer Service professional to join their successful and energetic team!
How to Apply
If this role sounds like the right next step in your career please APPLY NOW!
To apply please follow the link below or for a confidential discussion please contact Amanda at acoad@sharpandcarter.com.au
