Training Manager - Homewares M2M

Job title : Training Manager - Homewares M2M
Location : Victoria
Job type : Permanent or Full Time
Contact name : Lyndsay Allan
Job reference : 1542713
About the company

Australian owned and operated business with a passion for customer excellence and enhancing people's homes. They are  focused on home improvements both interior and exteriors. Full service solution on blinds, shutters, awnings and curtains. Stores have all been refurbished to elevate the customer experience, and a huge investment into software has just been completed to help streamline the ordering and measuring process flawless. 

Key Responsibilities
    • Design and deliver comprehensive training programs that equip teams with the skills needed to excel in their roles.
    • Conduct workshops, one-on-one coaching sessions, and virtual training to ensure consistent learning across the network.
    • Ensure compliance with company policies, Australian Consumer Law, and safety regulations
    • Mentor and guide store teams to achieve excellence in customer service and sales.
    • Lead by example, fostering a culture of continuous improvement and professional development.
Skills & Expertise 
  • Experienced in working within sales or training the home improvements space such as kitchens, flooring or interiors.
  • Loves working with people 
  • Passionate about customer care
  • Has a valid drivers license 

How to apply

Apply to the job advert with an up to date CV and Lyndsay will be in touch!