Systems Admin

Job title : Systems Admin
Location : Victoria
Job type : Permanent or Full Time
Job reference : 1538722
Our client is a well-known FMCG company based in Korumburra. It is a requirement that you work in their Korumburra office 5 days a week.

They are looking for a Service Delivery and System Administrator to be responsible for the delivery of ICT service and maintenance programs utilising the ITIL environment.

 
Role responsibilities: 
  • Administration of ICT Service Management (Using Jira) including the assessment and allocation of incoming incidents and requests.
  • Provision of Level 1 & 2 support across the ICT stack.
  • Assisting with Level 3 support under the supervision of Level 3 staff where required.
  • Delivery of maintenance programs, including the preparation of maintenance tasks within agreed windows (including patching, firmware updates and vulnerability actions).
  • Action Cyber Security incidents using appropriate processes. 
  • Communicate with Vendors, Stakeholders and End Users.
  • Completion of administrative tasks, configurations, and audits across key systems.
  • Deliver training (ad-hoc and planned) for end users to improve technology use and understanding across the business.
  • Contribute towards team, department and company goals and aspirations.
  • Physical deployment of ICT hardware.
  
The ideal candidate will possess the following:
  • Workplace experience in Systems Administration and/or Service Management using ITIL processes.
  • Vendor certifications in relevant technologies.
  • Knowledge of Workstation Operating Systems (Windows 10, 11 & Mac iOS) and Mobile Device
    Management (MDM) of iPhone, Samsung and Ruggedized mobile devices.
  • Knowledge of Server Operating Systems (OS) and Server Infrastructure (Windows, Linux, Azure and
    HCI preferred).
  • Knowledge of Cyber Security requirements in an enterprise environment (Palo Alto and Defender Preferred).
  • Understanding of networking concepts and troubleshooting procedures (Aruba preferred).
  • Understanding of ERP (SAP Preferred) and other Key Business Applications.
Please apply if you're open to working out of Korumburra 4-5 days a week in the office.