Company Overview:
Our client is a highly reputable and fast-growing 3PL provider, renowned for delivering exceptional logistics solutions to blue-chip FMCG organisations across ANZ. With a strong people-first culture built on care, empathy, and excellence, they continue to expand their service offering while maintaining a commitment to operational excellence and customer satisfaction. As part of their strategic growth, they are seeking a high-performing General Manager Operations to lead multi-site DC operations and drive performance across a $50M+ business.
Position Overview:
Reporting directly to the executive leadership team, this is a critical leadership role overseeing a multi-site distribution centre operation with 300+ staff, servicing five or more leading FMCG organisations. This role presents an outstanding opportunity for an experienced 3PL leader to enhance operational efficiencies, foster a high-performance culture, and optimise EBITDA, all while having strong support from the C-Suite, HR, and a highly capable management team.
Key Responsibilities:
- Lead, develop, and inspire a diverse, high-performing operational team across multiple distribution centres, ensuring alignment with the company’s strategic objectives.
- Drive operational excellence and accountability across the group, with a focus on continuous improvement, efficiency, and service delivery.
- Oversee end-to-end distribution centre operations, ensuring best-in-class execution for major FMCG clients.
- Implement and enhance processes to optimise profitability, service levels, and cost control, ensuring ongoing commercial success.
- Champion a strong safety and compliance culture, ensuring adherence to OH&S regulations.
- Leverage data-driven decision-making to monitor KPIs, identify trends, and implement strategies to improve operational performance.
- Work closely with C-Suite and key stakeholders to develop and execute business growth strategies, fostering strong client relationships.
- Drive engagement, capability development, and succession planning across the operational workforce.
- Extensive leadership experience within 3PL multi-site operations
- Proven track record in leading and developing high-performing teams in complex operational environments.
- Strong commercial acumen with experience in optimising EBITDA and managing multi-million-dollar operations.
- Deep understanding of warehousing and distribution, with the ability to drive operational efficiencies and strategic improvements.
- Exceptional stakeholder management and communication skills, with the ability to influence at all levels.
- A values-driven leadership style that fosters accountability, engagement, and excellence.
- Opportunity to lead a growing, highly regarded 3PL organisation with a strong market presence.
- A supportive leadership team that values innovation, collaboration, and performance.
- A culture that prioritises people, excellence, and continuous improvement.
- Competitive remuneration package and long-term career growth opportunities.
To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Lewis Ironside on 0435 824 108 or lironside@sharpandcarter.com.au.
