We are looking for a motivated and customer-oriented individual to join a leading company in Melbourne’s southeast suburbs. In this temporary full-time role, you will be the first point of contact for customers, providing outstanding service while managing a range of administrative and operational duties to support smooth business operations.
Key Duties and Responsibilities:
- Respond professionally to customer inquiries across phone, email, and online platforms
- Deliver clear, timely, and accurate product and service information
- Resolve customer concerns with empathy, focusing on positive outcomes
- Process and track orders with precision using internal systems
- Maintain accurate and up-to-date customer records and databases
- Perform data entry and administrative tasks with a focus on quality and efficiency
- Collaborate with internal teams to ensure smooth workflow and service delivery
- Assist with general office duties and provide operational support as needed
- Strong interpersonal skills with a passion for customer satisfaction
- Prior experience in customer service, administration, or related roles (advantageous but not essential)
- Excellent communication, organizational, and multitasking abilities
- High level of accuracy and attention to detail in data entry and documentation
- Adaptability to meet deadlines in a dynamic work environment
- Familiarity with basic office systems; experience with CRM or ERP platforms is a bonus
- A proactive and collaborative mindset with a can-do attitude
Our client prides itself on fostering a workplace that values collaboration, innovation, and continuous improvement. By joining the team, you’ll gain exposure to a respected industry leader, enhance your professional skills, and contribute to meaningful customer solutions.
How to Apply:
Are you ready to build on your customer service and administrative skills in a dynamic role? Submit your application today!
