Customer Service Representative

Job title : Customer Service Representative
Location : New South Wales
Job type : Contract or Temp
Salary : $36.11p/hr + Super
Job reference : 1583636
Sharp and Carter are seeking multiple reliable and motivated Customer Service Representative's to join the team of a well known manufacturing company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service and managing service requests efficiently.

Position Type: Temporary (3-6 month contract)
Location: Rydalmere, NSW - full time in office
Work Schedule: Monday to Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM

Key Responsibilities:
  • Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
  • Provide after-sales service to address customer requests or issues.
  • Manage administrative tasks within the service team, ensuring smooth daily operations.
  • Communicate effectively with internal stakeholders and answer emails promptly.
  • Ensure a high level of customer service to meet both business and customer needs.
The Ideal Candidate:
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and the ability to multitask in a fast-paced environment.
  • Experience in a customer service call center role.
  • Ability to work effectively both independently and as part of a team.
  • A positive, solutions-oriented attitude and the ability to remain professional under pressure.
To Apply:
If you’re ready to make a difference in a dynamic customer service role, apply now for an ASAP start. We look forward to hearing from you!