Sharp & Carter partners with a great number of business' across the Melbourne market. Multiple clients in the South East have indicated recruitment plans coming into the end of January/ early February ranging across the Customer Service, Reception and Administration space..
About You
You are a positive and proactive worker who enjoys working in a fast-paced and challenging environment. You must be autonomous and quick to learn, with a solution-focused approach.
If you have excellent phone or face to face customer service, administration or reception experience - we want to hear from you!!
Responsibilities
Typical responsibilities include but are not limited to;
- Liaising with key internal and external stakeholders
- Answering high volume calls and emails
- Updating and maintaining internal databases
- Extensive data entry
- Filing, printing and scanning
- Booking and coordinating video conferences
- Virtual training and meetings
- Experience working in a Reception/ Customer Service/Administration role is essential.
- Computer literate to intermediate/advanced level of MS office suite, particularly excel.
- Excellent telephone manner, communication skills and customer service.
- Ability to work within a high volume, team environment.
- Discretion in relation to confidential information.
- Good written communication skills.
- Demonstrated ability to take initiative in problem solving and in exercising judgement.
- Must have valid working rights in Australia.
Sharp & Carter finds and attracts the best talent in the market and delivers people-focused solutions for some of Australia’s leading companies. These roles are with successful organisations across Business Support, FMCG, Financial Services, Manufacturing, Retail, Construction & Property.
