About the Role
Our client is seeking an experienced and dynamic Data Entry and Customer Contact Administrator.
The purpose of the role is to cleanse existing data (upward of 4000 records), outbound calling to customers to obtain missing information to then generate leads for the sales team to chase.
The ideal individual will have excellent data entry skills, strong attention to detail and the ability to pick up the phone and to be resilient on the phone.
HOURS ARE:
9-5pm or 10-4pm
Responsibilities
Reporting to the GM of Sales, your responsibilities will include;
- High volume data entry and data cleansing
- Customer Service - outbound calls to chase missing data
- Generating leads for the sales team
- Manage a timely and efficient data collection process
- Manage and update spreadsheets
- Ad hoc duties as required
The following experience is essential to progress with this role:
- Prior data entry experience and outbound calling experience
- Confident phone manner and resilience to rejection is a must
- Experience working with Excel and Zoho
- Excellent knowledge of data and document control processing tools
- Strong attention to detail and use of initiative
- Strong organisational and time management skills
- The ability to manage and prioritise a number of tasks at once
Our client is a true leader within their field, and they have an excellent reputation across the Global market. Conveniently located in Melbourne’s Eastern suburb of Doncaster, this is an excellent opportunity for an Data Entry/ Customer Service professional with experience in a similar role to join a fantastic and inclusive team.
How to Apply If this role sounds like the right next step in your career please APPLY NOW!
To apply please follow the link below and for any other questions please contact Amanda Coad at acoad@sharpandcarter.com.au
**due to the high volume of applicants, only successfully shortlisted candidates will be contacted**
