Customer Service Administrator

Job title : Customer Service Administrator
Location : Victoria
Job type : Permanent or Full Time
Salary : $65,000-$70,000+super
Job reference : 1531693


Customer Service Representative
 
Sharp & Carter is excited to be partnering with a leading multinational corporation as they seek to introduce a dynamic Customer Service Representative to their lively team. As a Customer Service Representative, you will be accountable for managing all customer support inquiries in an efficient and timely manner.
 
Key Responsibilities:
 
Key responsibilities will include, but are not limited to:
  • Assist visitors, clients, and employees.
  • Manage incoming calls and direct them to the appropriate departments.
  • Liaise with customers via phone and email to address queries.
  • Interact & engage with the wider customer service team.
  • Facilitate customer service ticketing.
  • Raising and invoicing orders.
  • General logistics & administration duties.
Requirements:
 
To be a suitable candidate for this position, you will have proven experience in a similar customer service or sales support role, ideally within a corporate environment.
  • Excellent communication, interpersonal skills & problem-solving skills.
  • Passion for providing exceptional customer service.
  • Friendly, positive, and enthusiastic approach to work.
  • Results driven.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment and software.
 
About Our Client:
 
With over 50 years of expertise and a global presence, our client is renowned for their excellent customer service as they cater to an array of industries. Our client emphasizes the facilitation of a productive work environment that fosters innovation and employee satisfaction. This company provides an incredible opportunity to professionally develop in an environment embracing a collaborative, diverse, creative, and rewarding work culture.
If you are ready to bring your enthusiasm and skills to a role where you can truly make an impact, apply today to become a part of a leading team!