As the Front of House, you will ensure the efficient and professional management of our reception area, providing a welcoming and corporate experience for all guests. This role involves overseeing the smooth operation of the front desk, maintaining clean and tidy common spaces, and managing office mail systems.
Key Responsibilities
- Operate a busy computer-based switchboard, handling incoming calls efficiently, and directing them to appropriate staff or departments.
- Greet and assist clients courteously and professionally, both in person and on the phone.
- Record Company Presentations/Meetings in the Company Calendar.
- Coordinate bookings for meeting and presentation rooms.
- Manage general stationery orders and maintain inventory.
- Organise and coordinate couriers, including local, interstate, and international shipments; handle quotes and order courier supplies.
- Book travel arrangements (flights, hotels, cars, events) for staff, ensuring proper approvals for travel and expenses.
- Coordinate catering for meetings, presentations, and company clients.
Requirements
- Basic to intermediate knowledge of Word, Excel, and Microsoft Outlook.
- Proven reception/customer service experience and knowledge of office procedures.
- Previous front desk role experience preferred.
- Well-groomed with a professional appearance adhering to company dress standards.
- Bright, friendly personality with a professional and dedicated outlook.
- Excellent phone manner and interpersonal skills.
- Positive attitude, quick learner, and able to handle pressure well.
Our client is a leading global financial services firm specialising in investment banking, wealth management, and capital markets. They are located on Collins Street in the CBD, conveniently close to public transport.
To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au
