Our client is seeking a bilingual (English and Mandarin speaking), upbeat, enthusiastic and willing to help candidate to join this highly motivated team and represent them with warmth and professionalism!
In this face to face role, you will provide exceptional customer service to their diverse clientele.

Responsibilities: 

• Create a welcoming and positive customer experience at the front desk.
• Respond to phone inquiries and direct calls efficiently. 
• Assist customers with queries and direction.
• Maintain the appearance of the reception area and assist with directing visitors. 

Requirements: 

• 2-3 years of reception or customer service experience. 
• Fluent in English and Mandarin Chinese; with proficiency in reading, writing, and speaking. 
• Must be available to start on the 9th of Jan.
• Exceptional customer service skills, in person and the over phone. 
• Excellent organizational and multitasking abilities. 
• Positive attitude with a focus on exceeding client expectations. 
• Ability to work independently and collaboratively in a fast-paced environment. 

About the client:
  
This role offers the opportunity to work with one of the leading owners, operators, and developers of retail assets in Australia. With a portfolio of high-quality shopping centers, they play a significant role in shaping the retail landscape across the country. You will work within a collaborative and dynamic Customer Support team! 

This 7 week contract role will be working from the Box hill location.

How to Apply
  
If your next move aligns with this position, please apply directly using the link below and attach an updated copy of your resume.

For more information, please reach out to Amanda
acoad@sharpandcarter.com.au