As the Branch Manager, you will be responsible for managing all aspects of the branch, ensuring operational efficiency, and delivering outstanding customer service. You will oversee logistics, inventory, and branch administration while maintaining a high standard of safety and compliance. Additionally, you will work to strengthen customer relationships and identify opportunities for business growth through effective account management and sales strategies.
Key Responsibilities
- Oversee daily branch operations, logistics, and administration to ensure seamless workflow
- Manage stock, procurement, and inventory control to meet customer demand efficiently
- Lead and support branch employees, ensuring high levels of performance and engagement
- Ensure compliance with company policies, health and safety standards, and regulatory requirements
- Build and maintain strong customer relationships, focusing on service excellence and retention
- Identify business growth opportunities through effective sales and marketing initiatives
- Prepare and report on operational performance, sales progress, and business development activities
- Represent the company at industry events, trade shows, and networking opportunities
- Proven experience in Branch Management, Operations, Logistics, or a similar role
- Strong leadership and team management skills with a hands-on approach
- Ability to oversee branch operations while ensuring customer service excellence
- Experience in procurement, stock control, and operational planning
- Strong communication and stakeholder engagement skills
- A background in sales or business development.
- Highly organised, with the ability to multitask and problem-solve in a fast-paced environment
- A well-established and growing company with a strong reputation in the industry
- A leadership role with autonomy and the opportunity to make a real impact
- Competitive salary package with career growth opportunities
- Supportive company culture that values professionalism and integrity
