In thei role, you’ll be providing vital administrative support to the Business Development Managers and State Managers. This includes handling warranty and roadside assistance inquiries, onboarding new dealers, managing reports, and offering general assistance as needed. You will also deliver customer service to those with questions regarding their warranties, transfers, or cancellations.
Key Responsibilities
- Answer phone calls and emails about warranty and roadside assistance
- Support sales and field teams with administrative tasks
- Manage warranty transfers and cancellations
- Build strong relationships with internal staff and external customers
- Proactively identify and suggest process improvements
- Assist with other ad hoc operational duties as needed
Requirements
- Excellent phone manners and customer service skills
- Strong attention to detail and confidentiality
- Ability to work both independently and as part of a team
- Proficiency in Microsoft Word and Excel
- Previous experience in a similar role is preferred
About our Client
You’ll be joining a professional and supportive team of 55 staff in Victoria, with 30 based at the Southbank office. The company places a strong emphasis on fostering a positive work culture that prioritises flexibility and support.
To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au
