About the Role: Sharp & Carter is seeking an enthusiastic and proactive Customer Service Representative to join an established manufacturing company based in Doncaster. This full-time temporary position is integral to delivering high-quality service to customers. You will manage inquiries, resolve issues, and ensure a smooth customer experience while supporting the team with administrative, data entry, and operational tasks. Key Responsibilities: In this role, you will: Respond to customer inquiries via phone, email, and online communication. Provide detailed and accurate information about products, orders, and services. Resolve customer concerns efficiently and with empathy to maintain satisfaction. Process orders and maintain up-to-date customer records using internal systems. Accurately perform data entry tasks to support customer and operational needs. Liaise with internal teams to ensure timely and effective service delivery. Assist with general administrative tasks and support team operations as required. About You: To succeed in this role, you will bring: A customer-focused attitude and passion for delivering exceptional service. Experience in customer service or a related field (preferred but not essential). Strong communication, organizational, and problem-solving skills. Attention to detail and proficiency in accurate data entry. The ability to manage multiple tasks effectively while meeting deadlines. Proficiency in basic computer systems; experience with CRM or ERP software is an advantage. A proactive, positive mindset with the ability to collaborate in a team environment. About the Client: Our client is a trusted Australian manufacturer known for their high-quality products and dedication to customer satisfaction. They operate across various industries, delivering innovative and reliable solutions tailored to their clients’ needs. With a commitment to continuous improvement, they foster a collaborative and supportive workplace culture where employees can thrive. How to Apply: Ready to bring your skills to a growing team? Submit your application today or contact Isabella Figgins at ifiggins@sharpandcarter.com.au for a confidential discussion.

About the Role: Sharp & Carter is partnering with a leading Australian online retailer and technology company who are seeking a proactive and enthusiastic Customer Service Representative. This full-time role is pivotal in delivering outstanding service, acting as the first point of contact for clients and customers. With responsibilities ranging from resolving inquiries and processing orders to supporting administrative tasks, this position offers variety and the chance to make a meaningful impact. Key Responsibilities: In this role, you will: Handle customer inquiries and issues professionally via phone, email, and chat. Provide accurate information about products and services. Resolve complaints efficiently and empathetically to maintain customer satisfaction. Process orders and update customer records in the system. Collaborate with internal teams to ensure seamless service delivery. Support team operations with general administrative and data entry tasks. Requirements: To excel in this role the ideal candidate will ideally hold a transferable undergraduate degree in addition to: A proactive and enthusiastic individual with a passion for customer service. An undergraduate degree is advantageous however, not essential. Experienced in customer service or a related field (preferred but not essential). Skilled in communication, organization, and problem-solving. Detail-oriented with excellent time management abilities. Proficient with basic computer systems; familiarity with CRM software is a plus. About Our Client: As a leading Australian online retailer, our client offers a diverse range of products across categories such as electronics, home goods, and lifestyle. With a strong commitment to providing exceptional value to customers, the company integrates cutting-edge technology and innovation to deliver a seamless shopping experience. Focused on growth, the organisation fosters a culture that celebrates creativity, collaboration, and continuous improvement.   How to Apply: Excited to make an impact? Submit your application today or get in touch with Isabella Figgins at ifiggins@sharpandcarter.com.au for a private discussion