People & Operations Manager

Job title : People & Operations Manager
Location : Melbourne
Job type : Permanent or Full Time
Contact name : Georgia Bell
Contact email : gbell@sharpandcarter.com.au
Job reference : 1569593
We are partnering with an established and award-winning leader in the insurance broking industry to recruit a talented Human Resources and Operations Manager. This unique opportunity is ideal for a dynamic HR professional ready to make an impact by driving organisational success through strategic and operational excellence.

About the Role
Reporting to the COO, you will play a pivotal role in supporting the executive team and contributing to the company’s strong growth trajectory. This dual-focused position spans Human Resources, Business Operations, and Compliance, ensuring excellence in people management and operational delivery.

Key responsibilities include:
  • Fostering a positive workplace culture that attracts and retains top talent.
  • Managing the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding. 
  • Implementing high-performance team initiatives and succession planning.
  • Leading business-wide operational objectives and projects from conception to completion.
  • Embedding compliance excellence and mitigating organisational risks.
Candidate Profile
To excel in this role, you will possess:
  • A minimum of 3 years of progressive HR management experience.
  • Strong knowledge of HR practices, employment law, and compliance frameworks.
  • A proven track record in building high-performing teams.
  • Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Outstanding organisational and problem-solving skills.
A tertiary qualification in Human Resources or a related field is highly desirable.

What’s on Offer
  • A competitive salary with performance-based bonuses.
  • A collaborative and supportive workplace culture.
  • Comprehensive benefits, including secure on-site parking.
  • Opportunities for professional growth and hybrid work arrangements after the initial onboarding period.
This role offers the opportunity to join a thriving organisation dedicated to innovation, growth, and fostering a high-performing team culture. If you are a proactive HR leader seeking a challenging and rewarding career move, we would love to hear from you.