Payroll Systems Lead

Job title : Payroll Systems Lead
Location : Melbourne
Job type : Permanent or Full Time
Salary : Circa $160,000 plus superannuation
Contact name : Chris Belegrinos
Contact email : cbelegrinos@sharpandcarter.com.au
Job reference : 1336177
  • Circa $160,000 plus superannuation
  • Fixed term contract until the 30th December 2025
  • CBD location with hybrid working - 3 days in the office and 2 days from home

About our client

Our client is an outstanding ASX listed business who is currently looking for a talented and experienced Chris 21 System Lead.  This is a 10 month fixed term contract role offering an outstanding opportunity to implement change and improve processes.  


Position description


Reporting directly to the Group Payroll & Systems Manager and overseeing 1 Payroll System Administrator, you will be responsible for:
  • Manage the day-to-day administration of Chris21
  • Maintain and monitor integration between Workday & Chris21.
  • Manage incidents, problems, and requests, resolving functional issues within agreed time frames.
  • Update existing or create new Enterprise Agreements and/or Awards as required.
  • Support the payroll operations team with the implementation of new payroll codes, leave types, and position management.
  • Provide systems expertise and solutions to the payroll team.
  • Ensuring a high level of data integrity is always maintained within the system.
  • Ensure excellent customer service through the application of customer support skills, business, and technical knowledge.
  • Responsible for monitoring and responding to relevant tickets submitted through Service Now
  • Identify and address process inefficiencies, contributing to system enhancement.
  • Create and maintaining appropriate system documentation and standard operating procedures.
  • Manage UAT testing and deliver all system upgrades, new releases & relevant configuration changes required

The successful applicant will have
  • Extensive knowledge of Chris21
  • Proven experience as a Systems Administrator in a large, complex organization.
  • Substantial levels of comfort around interpreting Awards and Enterprise Agreements with complexity and ambiguity and how they apply in a shift-based workforce and providing advice on queries.
  • Working knowledge of Australian employment and payroll legislation
  • Excellent verbal and written communication skills and the ability to interact professionally and confidently with a diverse group including subject matter experts, managers and payroll staff to determine business requirements with a solution focused approach.
  • Strong attention to detail and exceptional time management skills
  • Adaptable, positive can-do attitude, aptitude to positively influence others.
  • Ability to work in a team with focus on providing excellent customer service.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion contact Chris Belegrinos cbelegrinos@sharpandcarter.com.au