Operations & People Manager

Job title : Operations & People Manager
Location : Melbourne
Job type : Permanent or Full Time
Salary : $120,000-$140,000+super
Contact name : Bridgette Meaden
Contact email : bmeaden@sharpandcarter.com.au
Job reference : 1585399
An exciting opportunity has arisen for a dynamic Operations & People Manager to join a highly regarded professional services firm based in Melbourne's inner south-east. This pivotal role will see you take ownership of both human resources and business operations, fostering a high-performing team and driving operational efficiency across the organisation.

Key Responsibilities

Human Resources
  • Inspire staff to embrace the company’s vision, purpose, mission, and core values.
  • Foster a positive workplace culture that enhances employee attraction, engagement, and retention.
  • Implement and manage initiatives to build high-performance teams.
  • Oversee the KPI review process and performance manage staff to attain outstanding results.
  • Develop and execute training and development programs.
  • Design and implement talent acquisition strategies.
  • Manage the implementation of succession planning initiatives.
  • Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, coaching, drafting contracts and employee letters, and offboarding.
  • Support probation reviews and exit interviews.
  • Maintain accurate employee records and data.
  • Draft employee correspondence and documentation including position descriptions, contracts, and policies.
  • Ensure compliance with employment legislation and company policies.
  • Manage OH&S and workers’ compensation claims, including return-to-work coordination.
Business Operations
  • Deliver business-wide operational objectives from end to end within set timeframes.
  • Manage and personally execute various operational projects.
  • Analyse data and prepare reports on operational matters.
  • Ensure adherence to processes, policies, and frameworks.
  • Develop templates, processes, documentation, and processing manuals.
  • Maintain data integrity and accuracy at all times.
  • Support marketing and communications strategies, including content creation and industry award submissions.
Compliance
  • Foster a culture of compliance excellence.
  • Operationalise and embed various compliance initiatives across the business.
  • Support successful internal and external audits.
  • Work with stakeholders to mitigate risk and improve response protocols.
  • Prepare reports and file documents with relevant regulators and authorities.
  • Stay up to date with industry trends and changes in relevant regulations.
Skills & Experience
  • Experience with progressive HR management.
  • Strong knowledge of HR practices, employment law, and compliance requirements.
  • Proven track record in building and managing high-performing teams.
  • Tertiary qualification in Human Resources or a related field (highly advantageous).
  • Experience in process development, documentation, and training.
  • Proficiency in MS Office Suite.
  • Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
  • Strong analytical, problem-solving, and decision-making abilities.
  • High degree of autonomy with a collaborative approach.
About the client

Our client is a highly regarded professional services firm based in Melbourne’s inner south-east. With a reputation for excellence and a strong commitment to delivering outstanding client outcomes, the business is experiencing significant growth. As a result, they have created this brand-new role to support their expansion and ensure continued success.

With a collaborative and high-performing culture, this firm offers an exciting opportunity to be part of a dynamic environment where your contributions will be valued. Conveniently located with onsite parking, this is a fantastic chance to join a thriving business and play a key role in its ongoing development.

Benefits
  • Competitive salary
  • Dynamic organisational culture
  • Comprehensive benefits package, including onsite secure parking
  • Performance-based bonus structure
How to Apply

If this opportunity interests you, please apply now via the link.
At Sharp & Carter, we have a range of Executive Assistant positions available. If this role isn’t a perfect match, we’d be happy to discuss your career goals and other opportunities.

For more information, please contact:
Bridgette Meaden
bmeaden@sharpandcarter.com.au
0484 381 458