Service Provisions & Roster Reviews

• Oversee regular roster reviews, ensuring alignment with organisational processes and rostering principles.
• Facilitate consultations with affected employees and their representatives, adhering to notification timeframes.
• Provide updates on roster reviews through various meetings and manage redeployment options during surplus processes.
• Support escalation of disputes and grievances to ensure timely progress.

Advisory

• Coach Service Managers on roster implementation and address concerns or disputes.
• Prepare and maintain tools for surplus and roster reviews and provide roster education to employees.
• Build a reputation as a trusted advisor, resolve issues, and drive solution-focused discussions.
• Ensure compliance with organisational standards and contribute to HR projects.

Employee Relations

• Prepare confirmation letters and track employee feedback during consultations.
• Offer HR advice during roster reviews, stay updated on employment laws, and collaborate with operations to resolve conflicts and enhance engagement.

Policies & Procedures

• Ensure compliance with policies and procedures, and collaborate on process improvements.
• Support the Roster Business Partnering team in refining the roster review process.

Employee Learning & Engagement

• Assist in building stakeholder capability and deliver training as needed.

Workforce Review & Process Improvements

• Gather feedback for continuous improvement and contribute to people processes and project planning.