Carers Queensland is the peak body representing unpaid family and community carers in Queensland, as well as being the largest provider of Local Area Coordinator services for the NDIS in Australia. They respond to the unique and changing needs of the 533,200 carers across the state and those they care for, as well as tens of thousands of people with disability. Carers Queensland started as the Queensland Council of Carers and established its head office in Camp Hill, Brisbane in 1989. Since then, they have given carers a voice, and champion equal rights and opportunities for carers and people with disability. They are dedicated to making life better.
About the Position
Reporting to the Chief Executive Officer, this pivotal role oversees Carers Queensland's quality, risk, and assurance frameworks. Key responsibilities include:
- Safeguarding the organisation against potential risks.
- Leading the implementation of integrated risk management and quality governance frameworks.
- Driving a culture of continuous improvement, service value, and safeguards.
- Managing compliance with legislative, contractual, and regulatory standards.
- Overseeing internal audit functions and workplace health and safety initiatives.
- Strengthening organisational policies and procedures.
- Leading safeguarding measures for children and vulnerable adults.
- Enabling operational resilience through effective business continuity planning.
- Ensuring Carers Queensland maintains its leadership in quality and assurance practices.
We are seeking a dynamic leader with:
- Proven expertise in quality, risk management, and governance, ideally within the not-for-profit or human services sector.
- A strong commitment to continuous improvement and operational excellence.
- Experience managing compliance with complex regulatory frameworks.
- Skills in leading and developing diverse teams in culturally safe and trauma-aware environments.
- Strategic thinking and stakeholder engagement capabilities.
- Alignment with Carers Queensland’s values: Integrity, Respect, Diversity, Empowerment, and Adaptability.
- Competitive salary including excellent Not-for-Profit Tax Benefits
- Flexible and supportive hybrid working environment
- Additional leave including Accrued Days Off + Gifted Day for Christmas
- Access to Discounted Corporate Private Health with Medibank & BUPA
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, contact Tim Wallis on 0439 817 992 or twallis@sharpandcarter.com.au.
