About the role
This is a full time, permanent Function Administrator position, located in Springvale, you will play a pivotal role in ensuring the seamless coordination of the very specific services our client offers across various locations.
You will be the first point of contact for function directors and relevant external stakeholders.
You will need to provide exceptional customer service and support throughout the function process. This role requires a high level of care, sensitivity and excellent time management skills. 

Duties & Responsibilities
In this role, your main duties will include but not be limited to; 

• Meet and greet various clients upon entry
• Provide exceptional customer service to all attendees 
• Collaborate with function directors and the Customer Experience team to meet client needs
• Ensure smooth transactions and documentation processes for all services.
• Address general public queries and escalate complaints where necessary.
• Ensure all IT and AV equipment is functional and coordinate with the IT department for any issues
• Various administrative support; data entry, reporting, preparing documents

Skills & Experience 

• Existing customer service skills with administrative elements
• High attention to detail
• Excellent verbal and written communication skills
• High levels of emotional intelligence with clientele 
• Proficient use of the Microsoft Suite (Word, Outlook, Powerpoint and Excel) 
• Ability to add value to a collaborative, friendly and dynamic team
• Must be able to work 1 Saturday per month
• Must be willing to obtain a medical and police check

Benefits:

• 4 additional gifted annual leave days per year
• 16 RDO's per year
• Parking onsite 
• Super friendly, supportive, upbeat team who all hold similar values 
• Discounts available at the employee café

About the Client 
Our client is highly regarded in their filed of work. This amazing NFP organisation is a true market leader in their space that focuses on their people. Located in Springvale, you will be able to work close to home and enjoy a beautiful office space. 

If this sounds like you, please apply through the link below!!!

*Due to the high volume of applicants, only successfully shortlisted candidates will be contacted for a further conversation*

Additionally, for a confidential chat about the role- please contact Amanda on amanda@sharpandcarter.com.au