Key Responsibilities
- Collaborate with the eCommerce Marketing Manager to develop a monthly commercial EDM plan, create and deliver creative briefs to the agency in line with the plan.
- Ensure timely execution of promotions across channels, including correct terms and conditions as listed in the Promotional calendar in partnership with the eCommerce team.
- Build customer segments in Emarsys to target the right customer with the right product at the right time.
- Work closely with the CRM & Loyalty Manager to create a comprehensive view of our customer across multiple platforms, leveraging the information to improve retention and customer satisfaction.
- Partner with the CRM & Loyalty Manager and Retail team to execute a best-in-class loyalty program.
- Ensure customer data is clean across platforms and adheres to strict privacy policies and terms of use guidelines.
- Prepare weekly EDM trade reports in a timely manner
- Partner with the CRM & Loyalty Manager on additional monthly and ad hoc reporting needs as requested.
- A proven track record within Email Marketing, CRM or Loyalty and striving for an exciting new challenge
- A tertiary qualification in Marketing or Business or similar.
- A strong passion for working within a collaborative environment.
- Exceptional communication and project management skills are an absolute must in this fun and fast paced role.
- An adaptable and flexible nature and ability to influence key stakeholders to enjoy positive business outcomes
- A caring and positive attitude/mindset balancing a nurturing and collaborative approach to hitting key business and brand objectives
- Global business with fun and dynamic team and culture
- Onsite parking
- Generous staff discounts
- Onsite gym – weekly PT classes
- Work from home opportunities
- Life insurance
- Birthday benefits
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
Culture
The culture of the organisation is one where there is a massive emphasis on team work and collaboration. At the core of their ethos is the fact that their business has been able to grow through the loyalty they have for each other and the drive to deliver better quality and service than their competitors. They understand their people are their most important assets and care for them as individuals. Put simply it's a great place to work!
How to Apply
Click on the Apply Now button or reach out to Dominic Roy for a confidential discussion or email at droy@sharpandcarter.com.au
