This industry leading organisation is seeking an experienced Collections Officer to join the team. Reporting to the Accounts Receivable Team Leader the role you will be responsible for a high volume of collection calls and dealing with Branch Managers, Internal Stakeholders and external Customers. Please note whilst this role is Work from Home applicants need to be based within the Greater Sydney, Newcastle or Wollongong Region.
The responsibilities
- Handling telephone account queries; both internal and external - high volume environments
- Following up on overdue payments with customers efficiently and politely
- Liaising with Branch Managers, Industry governing body and external customers
- Reconciling debtors accounts; bank reconciliations and receipting
- Allocating payments accurately
- Will have exceptional time management skills, and the ability prioritise their workload in a logical way
- A true collector, great at following up payments and unactioned actions, escalating point of contact if necessary
- Possess excellent written and communication skills
- Be a team player; able to liaise effectively with other existing team members to maximise productivity
- Demonstrated prior experience as an Accounts Receivable/Collections Officer to assist a smooth transition into the new environment
Please submit your CV following the prompts. For any further enquires, please contact Jacinta Coyne at jcoyne@sharpandcarter.com.au - Thanks!
