Our client is a leading healthcare organisation, providing a comprehensive range of healthcare services across Victoria. Based on St Kilda Road (with excellent working from home flex), they offer a highly supportive culture as well as excellent career development opportunities.
Position Description
Reporting to the Credit Manager and working within a team of 9, you will be responsible for:
- Collections and debtor management, dealing with patients, healthcare funds and medicare.
- Assisting with receipting, allocation, and reconciliation of all payments across the organisation.
- Working closely with the Medical Billing and Financial Control teams, and regularly interacting with patient, government and commercial entities to successfully achieve team and organisational goals.
- Responding to phone and email queries from patients and other third parties and providing appropriate resolutions, along with phone and email-based collections and debtor management across both patient and entity related accounts.
- Handling of sundry billing requests, the processing of sundry billing transactions, and the reconciliation of transactional based activity across various debtors as required.
- Setup and maintenance of debtor master data.
Candidate Profile
The successful applicant will ideally have experience in a similar Collections based role as well as the following attributes:
- High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with both internal and external groups.
- Demonstrated ability to work accurately and effectively within a team environment while managing own priorities and deliverables.
- While not essential, collections experience across the Healthcare sector and/or PBRC experience would be highly advantageous.
- Demonstrated problem solving and issue resolution capabilities, with the ability to build into continuous systems and process improvement activity.
How to Apply
To apply online please click on the appropriate link, alternatively for a confidential discussion please call Chris Belegrinos on 0422 162 015.
