Our client is an industry leader and a trusted partner in providing corporate & community solutions, training and recruitment to commonwealth, state & local government along with other industries.
About The Role
Headquartered in Victoria and reporting to the Accounts Receivable Team Leader, this permanent, full-time position will be based in their Perth office in Central, CBD. The role would be responsible for the duties listed below (but not limited to):
- Contact customers via phone and email to secure payments within agreed payment terms
- Negotiate payment plans for debtors in financial difficulty
- Resolving client payment queries
- Maintain regular contact with clients to ensure proper management of debt
- Maintain proper records of customer contacts and notes of conversation
- Deliver a superior service to our suppliers and clients including responding to queries and requests within appropriate timeframes
- Effectively communicate with all stakeholders (internal and external) to ensure alignment is reached and satisfaction is achieved in service delivery
- Be proactive in identifying areas of risk within the accounts function to ensure efficient accounts processing and ongoing customer satisfaction
- Exceptional customer service skills
- Prior experience in MS Business Central (desired)
- The ability to work autonomously
- Prior experience working as an Accounts Receivable Officer (desired)
- Experience working across multiple organisations (highly advantageous).
- Extensive wellness initiatives and community focus days
- Central CBD location
- Hybrid working arrangement (2-3 days WFH)
- Learning & growth opportunities
If your experience suits the requirement and you have working rights in Australia, please submit your resume by clicking the “Apply Now”.
We appreciate all applications, but only shortlisted candidates will be contacted.
For further information, please reach out to Rupika Satija on rsatija@sharpandcarter.com.au
