My client is looking for a switched on and driven Shared Services professional to assist with a billings project within their organisation. This project is focusing on striving process efficiency internally, by building up a strong relationship with their customers. This role is suited to someone who is a fast learner and has excellent communication skills/ some previous knowledge of RCTI Billing would be very advantageous. Please note this role is a 3 month contract requiring an immediate start.
Key Responsibilities:
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- Work with offshore team to process and generate accurate invoices based on services rendered.
- Ensure that all billing information is complete and accurate, including verifying client details, service agreements, and rates, manage relationship with customers to ensure that pricing billed is aligned on both sides, using thorough communication skills to engage with all parties
- Resolve billing discrepancies or client inquiries in a timely and professional manner.
- Maintain organized records of invoices, payments, and financial transactions.
- Collaborate with the sales, customer service, and operations teams to ensure smooth billing processes.
- Support the Finance Manager on ad-hoc billing queries.
- Previous shared services experience across Billing/AR or Sales Administrator
- Experience working in the Utilities industry (e.g waste, recycling, packaging)
- Strong attention to detail
- Excellent Communication and Interpersonal Skills
- Ability to nurture and develop deep customer relationships and understanding between 2 organisations.
- Positive attitude and approachable, someone who has a collaborative approach to team work.
How to Apply?
Please contact Jacinta Coyne at jcoyne@sharpandcarter.com.au if you have any questions, or submit your CV via the prompts.
