We are seeking a highly skilled Principal Business Improvement Officer with a passion for driving positive change and ensuring adherence to legislative standards. This position closely resembles a Business Analyst role, focusing on process analysis, stakeholder engagement, and the documentation of business requirements. The successful candidate will work collaboratively with service delivery teams to develop controlled documents, such as policies and procedures, ensuring alignment with legislative and government requirements. This role demands strong analytical capabilities, adept stakeholder engagement, and the capacity to formulate evidence-based policy solutions. Key Responsibilities: Conduct research and analysis of existing processes and legal advice to craft evidence-based policy solutions. Engage with both internal and external stakeholders to identify business challenges and accurately document requirements. Prepare comprehensive documentation, including policies, procedures, work instructions, reports, and briefing notes. Manage multiple projects simultaneously, meeting tight deadlines and consulting with subject matter experts as needed. Employ process modelling tools and techniques to visualise workflows and data effectively. Develop, evaluate, and recommend solutions that address business needs. Collaborate with IT teams to ensure business requirements align with technical solutions, including systems integration and workflow automation. Ensure controlled documents are accurate and compliant with legislative provisions. Implement and coordinate policy communication strategies, including delivering briefings to staff when necessary. Support change management initiatives to promote the smooth adoption of new processes, systems, and tools. Uphold governance over policy-related matters to ensure consistency with legislation, regulations, and procedures concerning the Portable Long Service Leave schemes. Ideal Candidate: Exceptional interpersonal, written, analytical, and verbal communication skills. Demonstrated ability to manage competing priorities in a fast-paced, high-volume, and sensitive work environment. Capacity to work both independently and collaboratively within a team setting. Strong attention to detail to ensure precision and consistency in policy documentation. Experience in structured problem-solving to diagnose and address business challenges. Advanced analytical skills to interpret complex information, identify root causes, and formulate actionable recommendations. If you are a results-oriented professional with a passion for process improvement and policy development, we want to hear from you!    How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For a confidential discussion, feel free to reach out to  aluong@sharpandcarter.com.au

As the Executive Assistant, you will play a crucial role in providing high-quality, timely, and professional secretarial and administrative support to the team. You will also be responsible for overseeing the administrative activities within a dynamic work unit, ensuring seamless operations and optimal resource utilisation. Key Responsibilities: Complex formatting of documents (Microsoft Word, PowerPoint, PDFs) Preparation of brief materials, documents, and routine correspondence High-level, accurate word processing and typing Managing incoming and outgoing correspondence Inbox management Information management Diary management, meeting coordination, agenda preparation, and minute-taking Travel and accommodation coordination Assisting the broader team to meet deadlines Ensuring compliance across documents, processes, and materials. Liaising with internal and external clients on confidential matters Managing incoming calls and visitors The Ideal Candidate: The ideal candidate will be a strong senior administrator with a proactive and collaborative mindset. Key skills and attributes include: Proven ability to lead and influence teams, ensuring high performance and adherence to professional standards Strong interpersonal and communication skills, with the ability to consult and negotiate effectively Exceptional time management and organizational skills, meeting deadlines in a fast-paced environment Advanced proficiency in computerized information systems and a willingness to explore new technologies High attention to detail with the ability to maintain confidentiality and professionalism Experience in managing various workloads Experience in using SAP and worked within the infrastructure services unit is advantageous How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For a confidential discussion, feel free to reach out to  aluong@sharpandcarter.com.au

The Rostering Officer is responsible for managing alignment and deployment of staff resources to ensure that resourcing meets client demand for service delivery and to maximise the effectiveness and efficiency of the operational teams. Key Responsibilities: Ensuring consumer services are scheduled in a timely manner, liaising with relevant stakeholders to ensure efficient use of resources and in accordance with our consumer’s needs. Providing timely notification to consumers in relation to alterations to schedules/Rosters where necessary. Working closely with other stakeholders to ensure annual/sick/other leave is effectively managed to ensure consumers are not impacted. Proactively investigating issues and working collaboratively to provide effective solutions. Performing administration and reporting activities, to ensuring compliance with regulatory and organisational requirements. Ideal Candidate: Minimum 2-3 years’ experience in a scheduling in a health, community service or social care organisation is advantageous. Must have UKG Experience. Specific experience with Proworkforce within UKG (Dimensions) – building rosters within this environment! Proven ability to leverage data to achieve significant improvements in consumer engagement and drive positive financial outcomes. Ability to schedule and manage tight timeframes along with the capability to prioritise urgent tasks. Clinical rostering/scheduling/workforce planning experience and a strong administration background. How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For a confidential discussion, feel free to reach out to  aluong@sharpandcarter.com.au

We have partnered with a state government department and looking for a Levies Officer to assist with providing a range of services to levy payers.   Key Responsibilities: Process levy revenue and project finalisation utilising the CRM and finance systems. Reconcile and assess the project accounting information provided by stakeholders against their project notification. Attend to enquiries and liaise with customers and other stakeholders across various platforms including face to face, in writing, phone call, and email. Support the day to day administrative and processing requirements. Assist other team members in the daily processing of clients’ documents and records. Ensuring compliance with all processes and follow-up on non-compliance. Records management. The Ideal Candidate: Have an ability to pick things up quickly. Must be able to handle high volumes of work. Excellent data entry. Must be confident using the Microsoft Office suite, especially Outlook, Excel and Teams Must be an Australian/New Zealand citizen.    It is highly important for this role that the successful applicant is a team player, is willing to get stuck in and help across all aspects of the team and is able to hit the ground running.    How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For a confidential discussion, feel free to reach out to  aluong@sharpandcarter.com.au

This is a temporary position for 2 months with potential to extend with a highly reputable organisation.Requirements of the role: Internal Communications Support including content creation for internal communications channels Create internal communications content (photography & videography) Plan, coordination, and execute internal events Summarising feedback from surveys Support with the creation and implementation of strategic communications plan, ensuring alignment with the target image Collaborating with cross-functional teams, including sales and product development, to align marketing strategies with business goals Create content campaign content Responsible for researching and creating brand specific competitor analysis Coordinating multiple events, handling logistics, vendor management, and on-site support to ensure smooth execution and memorable attendee experience Responsible for website updates to ensure accuracy, relevance, and alignment with branding, improving user experience and engagement Responsible for creating and distributing communications throughout the organisation Other tasks as required     Requirements of the successful candidate: Tertiary communications qualification, or equivalent. Strong written and oral communication skills. Team collaboration is measured and necessary. Strong commitment and drive to take initiatives, improve and deliver. Structured and systematic way of working. Open minded and fast learner. A team player. Strong people, relationship building and networking skills. How to Apply Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. For a confidential discussion, feel free to reach out to  aluong@sharpandcarter.com.au