About the Role:

We are excited to announce that Sharp & Carter are parenting with our client who is seeking a full-time Administration Assistant to join a dynamic team in the professional services industry. In this role, you will provide crucial support to various teams, ensuring seamless operations and enhancing customer engagement through effective communication.

Key Responsibilities:

• Provide comprehensive administrative support to various teams to ensure efficient operations.
• Handle customer inquiries and requests via phone, email, and in-person interactions.
• Update and maintain CRM systems to ensure accurate tracking of customer interactions and orders.
• Organize travel logistics, including hotel and flight bookings for team members.
• Assist in the preparation and distribution of marketing materials and client communications.
• Ensure the integrity of client information by conducting regular audits and updates in the CRM.
• Prepare and analyse reports for management, supporting data-driven decision-making.
• Foster professional communication, representing the company’s values in all interactions.
• Take on additional tasks and projects as assigned to support team objectives.

Requirements:

• Previous experience in an administrative, sales support, or customer service role is advantageous but not mandatory.
• Familiarity with CRM systems and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional interpersonal skills, demonstrating a professional and approachable demeanor.
• High level of attention to detail, especially in data management and reporting tasks.
• Strong collaborative skills with the ability to work effectively within a team environment.
• A degree or qualification in business, marketing, or a related field is preferred, but not required.

About Our Client:

Our client is a leading agency in the professional services industry, known for delivering innovative solutions that empower clients and enhance their business strategies. With a commitment to excellence, their team is dedicated to creating impactful results and fostering meaningful connections in their field.

How to Apply:

If you are passionate about providing outstanding customer support and eager to contribute to a dynamic team, we encourage you to apply today! For more information or to discuss this opportunity confidentially, please contact Isabella Figgins at ifiggins@sharpandcarter.com.au