About the Role:

Sharp & Carter is proud to be partnering with a leading professional services firm seeking a dedicated Reception and Administration Officer. This permanent and full-time position is essential for maintaining efficient front-of-house operations and providing outstanding administrative support. If you excel in customer service and administrative responsibilities, this is your chance to become part of a high-performing team that values your expertise.

Key Responsibilities:

• Warmly greet and assist clients, visitors, and team members with professionalism and a welcoming demeanor.
• Manage incoming calls and direct them to the appropriate team members efficiently.
• Address customer inquiries via phone and email, delivering clear and accurate information.
• Provide support to various teams by preparing and processing documents.
• Accurately maintain and update administrative records and databases.
• Coordinate appointments and meetings to ensure smooth office operations.
• Perform general administrative duties, including data entry, filing, and document management.

Requirements:

• Proven experience is desired but not essential in a reception or administrative role, ideally within a professional services environment.
• Excellent verbal and written communication skills, with a strong customer service focus.
• High attention to detail and the ability to manage multiple tasks efficiently.
• Strong problem-solving skills and a proactive, solution-oriented approach.
• A friendly, positive attitude that fosters a collaborative work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with general office equipment and software.

About the Client:

Our client is a highly regarded professional service leader, renowned for their commitment to excellence, reliability, and outstanding client service. Based in the bustling Melbourne CBD, they offer a supportive and inclusive workplace culture that encourages professional development and teamwork. This is an excellent opportunity to join a firm that values its employees and maintains a reputation as an employer of choice.

Take the Next Step!

If you are motivated, detail-oriented, and passionate about delivering exceptional customer service, we would love to hear from you!

To Apply:

To apply please follow the link below or for a confidential discussion please contact Isabella Figgins at ifiggins@sharpandcarter.com.au