About Our Client

Our client is a market leading ASX listed business, and instantly recognisable brand who provide a pivotal service to over 4 million Australians.  They are also committed to a greener future, and have supported community organisations for over 10 years.  


The Role

Reporting to the Payroll Manager and working within a team of 8, you will be responsible for:

• Joint responsibility for payroll administration of approximately 6,000 employees
• Providing practical advice to employee on all Payroll related activities
• Undertaking the input and analysis of data, including ensuring accuracy of employee entitlements, ensuring adherence to award, EA and legislative compliance
• Providing accurate and timely processing for all payroll/P&C transactions including sound and timely advice, guidance and support to staff, clients and stakeholders
• Maintaining effective working relationships with colleagues, employees and other stakeholders to support and facilitate a high level of payroll services
• Delivering a range of effective payroll administrative tasks including managing processes, providing services, responding to queries, advising on policy and process and producing reports in accordance with agreed standards and timeframes
• Providing high levels of customer service in accordance with best practice guidelines, policy and procedure
• Maintaining service standards including prompt issues resolution and adherence to privacy, confidentiality and compliance requirements
• Participating in and implement continuous improvement activities relating to service practices, quality assurance and customer service excellence
  
  

The successful applicant will have:

• Prior experience within a similar Payroll Officer position
• Experience with SAP and/or SuccessFactors is essential
• Service focused, with great attention to detail and high level analysis skills. 
• A strong commitment to excellence in customer service and a hands-on approach to service provision
• Well-developed written and verbal communication skills
• Demonstrated organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines
• Ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required
• Demonstrated analytical and problem-solving skills

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Chris Belegrinos on 0422 162 015, quoting Ref No. 294758.