Sharp & Carter is excited to be partnering with a leading multinational corporation comprised of a family of companies as they seek to introduce a dynamic Customer Service Representative to their lively team. As a Customer Service Representative, you will be accountable for managing all customer support inquiries in an efficient and timely manner.
Key Responsibilities:
Key responsibilities will include, but are not limited to:
- Greet and assist visitors, clients, and employees.
- Manage incoming calls and direct them to the appropriate departments.
- Liaise with customers via phone and email to address queries.
- Interact & engage with the wider customer service team.
- Facilitate customer service ticketing.
- Raising and invoicing orders.
- General logistics & administration duties.
To be a suitable candidate for this position, you will have proven experience in a similar customer service or sales support role, ideally within a corporate environment.
- Excellent communication, interpersonal skills & problem-solving skills.
- Passion for providing exceptional customer service.
- Friendly, positive, and enthusiastic approach to work.
- Results driven.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment and software.
About Our Client:
With over 50 years of expertise and a global presence, our client is renowned for their excellent customer service as they cater to an array of industries from their dynamic headquarters located in Epping. Our client emphasizes the facilitation of a productive work environment that fosters innovation and employee satisfaction. This company provides an incredible opportunity to professionally develop in an environment embracing a collaborative, diverse, creative, and rewarding work culture.
If you are ready to bring your enthusiasm and skills to a role where you can truly make an impact, apply today to become a part of a leading team!
To Apply:
Please APPLY NOW via the link. Applications will be screened promptly.
