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Business Analyst – Financial Management | Government Contract We’re currently recruiting for a contract Business Analyst to join a high-profile transformation program within a large Queensland Government department. This role focuses on improving financial management practices across a major infrastructure division, helping to uplift budgeting, forecasting, and financial planning capability. You’ll be embedded in a newly formed team focused on driving smarter processes and better data insights, with a key project centred on modernising financial frameworks and enabling strategic investment decisions.    Role / Responsibilities This is a hands-on, delivery-focused BA role that will see you: Analyse and uplift financial processes including budgeting, estimating, forecasting, and cost controls Map, model, and improve finance-related business processes (e.g. procure-to-pay, order-to-cash) Facilitate workshops and capture functional and non-functional business requirements Provide insights using financial and operational data to inform funding and investment models Support audit readiness, change enablement, and business transition activities Maintain process maps, traceability matrices, and documentation aligned to best practice Collaborate with a broad range of internal stakeholders to support financial decision-making    Skills Required 5+ years’ experience as a Business Analyst, ideally within complex government or infrastructure programs A solid grounding in financial management, with 3+ years' experience in budgeting, forecasting, and/or cost modelling Strong understanding of process improvement and business process mapping (BPMN, Visio) Proven capability in Agile and Waterfall environments Confidence engaging with stakeholders and facilitating workshops across business and technical teams Clear communication and documentation skills – you’ll need to translate complex ideas into structured, accessible outputs Experience working across ambiguous and maturing environments To be considered please apply online attaching your CV and cover letter *** Applications close Monday the 28th at 10.00am ***

Service Desk Team LeadSharp & Carter is partnering with a Managed Service Provider firm based in Perth's CBD. This boutique firm, is a close-knit team and is expanding to meet growing project demands. Where they are now seeking a Service Desk Team Lead, a chance to guide a technical team. This is a chance to work with a broad range of industries on projects such as Mining, Agriculture, and Professional Services. The Role: As a Service Desk Team Lead, you’ll take charge of a high-performing technical support team within a fast-paced managed services environment. This role combines leadership, hands-on support, and strategic thinking. Acting as the key escalation point for complex technical issues. You’ll also play a critical role in shaping the support function, driving efficiency, maintaining excellence, and helping the team evolve alongside advancements in Microsoft 365, automation, and cloud technologies.Key Responsibilities: Lead, support, and mentor a small service desk team, ensuring timely and effective incident resolution Serve as the escalation point for complex Level 2 issues across hardware, software, and networking. Oversee day-to-day operations of the helpdesk. Provide hands-on support for Microsoft 365, SharePoint, Teams, Intune, and Exchange Manage RMM platforms and implement automation tools using PowerShell and scripting Collaborate with clients and internal stakeholders to deliver proactive, client-centric IT solutions About You: Experienced in a Level 2.5/3 or Service Desk Lead role within a Managed Services environment Technical across M365, Servers, Networking. Familiar with RMM tools (e.g., ConnectWise, Datto) Comfortable balancing team leadership with hands-on support Strong communicator with a customer-first approach and stakeholder engagement experience Keen on developing others while also continuing to grow your own career. Benefits: Annual fitness incentives and team health support New Offices Career growth plans, tailored training, and ongoing development A high-spec laptop and access to tier-1 business tools Performance incentives, regular feedback, and growth pathways A fun, collaborative team that genuinely supports one another How to ApplyTo apply online, please click on the appropriate link below. Alternatively, for more information, please contact Ashton Goode at agoode@sharpandcarter.com.au.

Job Title: Delivery Lead – Tactical Technical Solutions Location: Brisbane (flexible work arrangements available) Division: Infrastructure Services Division Work Type: Full-time Salary: Competitive, commensurate with experience Lead delivery in one of Queensland’s largest infrastructure programs Are you passionate about making a meaningful impact through data, process improvement, and stakeholder collaboration? We’re looking for a motivated Delivery Lead to join our newly established Information Governance and Digital Enablement (IGDE) directorate within the Department of Education’s Infrastructure Services Division. Our division oversees an infrastructure asset base valued at over $40 billion and manages an annual capital works program of $2.2 billion. In this role, you’ll drive delivery outcomes that improve the way our infrastructure data is governed, analysed, and used across the organisation—from schools and early childhood services to internal corporate clients. About the Role As Delivery Lead for the Tactical Technical Solutions team, you will: Be accountable for delivering a prioritised work backlog as part of a structured 3-month Agile program increment cycle. Build strong relationships with business stakeholders to ensure clarity and alignment on delivery priorities. Facilitate Agile ceremonies and quarterly planning/review cycles for the team. Guide your team in determining the best approach to delivery, balancing quality, speed, and stakeholder needs. Ensure technical solutions align with enterprise standards by engaging with corporate ICT and other partners. Support successful transition of developed products to business-as-usual, including documentation, support arrangements, and knowledge base resources. Your Team & Tech Environment You’ll lead a collaborative and skilled team that includes: Power BI and MS Fabric specialists Business Analyst Graduate Data Analyst Supported by a program team including: Program Manager Organisational Change Manager Project Support Officer Technology Stack: Microsoft Fabric, Microsoft Purview, SQL, Power BI, SharePoint, ServiceNow, Jira, Microsoft Office Suite What We’re Looking For Qualifications & Experience: 5+ years’ experience in similar delivery/leadership roles (preferably in Queensland Government) Proven technical capability in the listed technology stack, particularly in data/reporting Strong grasp of best practice and emerging trends in digital enablement and analytics Demonstrated Agile delivery experience (Scrum Master certification desirable) Outstanding communication and documentation skills with the ability to convey complex technical information clearly to non-technical audiences About You: You thrive in complex and evolving environments. You bring a proactive mindset, adaptable leadership style, and strong interpersonal skills. With a collaborative approach and problem-solving mindset, you are ready to guide a team toward impactful, practical results that support one of the state’s most important public service functions—education. Why Join Us? Be part of a transformative program that supports Queensland’s schools and communities Work with a respectful, growth-minded team using Agile and Lean principles Help shape the future of digital enablement in public infrastructure Flexible working arrangements and commitment to professional growth

Our client is embarking on a transformative cultural and values realignment program, led by the People and Strategy division. The first priority is a values reset, with the aim of embedding lasting cultural change across the organisation. We’re looking for a seasoned Change Manager with Project Management experience and a strong understanding of organisational culture and change, to lead this work in partnership with a specialist consulting firm.   This is a unique opportunity to help drive cultural uplift across one of Queensland’s most respected statutory bodies, with strong sponsorship from the executive team.   Key Responsibilities: Lead the end-to-end delivery of the Values Reset Project, including planning, governance, execution, and stakeholder engagement Act as the central conduit between internal stakeholders (CEO, People & Strategy, BAU teams, Communications, and Corporate Services) and the external consultancy Partner closely with People & Strategy lead and other exec stakeholders to drive outcomes and embed sustainable cultural change Navigate internal project processes (e.g. concept papers, business cases, governance checkpoints) in line with delivery framework Coordinate cross-functional inputs from BAU teams and portfolio work streams to ensure integration and alignment Support future cultural initiatives beyond the values reset as the program evolves Identify and manage delivery risks, track progress against time/cost/quality benchmarks, and implement mitigation strategies as needed   What We’re Looking For: Proven experience delivering culture or values-led transformation programs (public or private sector) Strong grasp of change management principles, ideally in environments where culture and behaviour change are core focus areas Skilled in project delivery – able to manage scope, schedules, budgets, and stakeholder relationships High emotional intelligence and strong facilitation/communication skills – able to bring diverse stakeholders together and ‘win hearts and minds’ Comfortable operating in greenfield environments with limited precedent Confident engaging at exec level and contributing to broader people and transformation strategy Prior experience working with or alongside external consultancies is a plus   Contract Details:   This will be an initial 6 month contract (immediate start preferred) with possibility of extension. Brisbane CBD-based, with hybrid working 50/50 split. For more information or a copy of the briefing notes, please reach out to Max at mpower@sharpandcarter.com.au

We’re partnering with a leading WA organisation seeking a Marketing Systems Analyst to support their growing in-house digital capabilities. With major transformation underway, this is a fantastic opportunity to play a key role in building, supporting, and optimising the systems that drive their marketing function. You’ll work across platforms like HubSpot, Kentico CMS, and Microsoft Dynamics CRM, supporting both new initiatives and day-to-day operations. This role is ideal for someone who enjoys blending technical problem-solving with stakeholder engagement and digital project delivery. What You’ll Be Doing: Delivering a new website build – from prototype to proof of concept Rebuilding integrations between HubSpot and Microsoft Sales platform Managing external vendors to deliver system enhancements and functionality Providing day-to-day support, troubleshooting, and escalating issues as needed Building workflows, dashboards, and reporting tools for marketing campaigns Ensuring system compliance, including licensing and domain registry tasks What We’re Looking For: 3–5 years’ experience in marketing systems, digital, or CRM-based roles Hands-on experience with HubSpot or similar platforms (Salesforce, Dynamics) Strong troubleshooting and end-user support capabilities Experience managing vendors and system integrations Excellent communication and stakeholder engagement skills Passion for technology and continuous improvement Bonus Skills: Experience with Boomi, CMS platforms, or systems admin is highly regarded.

We are seeking a Senior Technical Support Engineer to oversee the day-to-day operations of an organisation’s IT department, ensuring smooth functioning of networks, systems, and infrastructure.    This is a smaller subsidiary part of a larger group, so you will need to remain hands on and provide general day to day IT support for 50 users.  You will also play a key role working closely with the Managing Director with project management, budgeting and operational responsibilities just to name a few.    This role would suit an experienced engineer looking to step up into management in a smaller organisation.       Responsibilities and Key Accountabilities: Managing IT Operations: Overseeing the day-to-day operations of an organisation’s IT department, ensuring smooth functioning of networks, systems, and infrastructure. Vendor management: Close collaboration and management of technology vendors including contract negotiations Technology Selection: Evaluating and selecting appropriate hardware, software, and technology solutions to meet the company’s needs. Security and Compliance: Ensuring the security of data and systems, implementing security protocols, and ensuring compliance with regulations and best practices. Project Management: Overseeing IT projects, from planning to execution, and ensuring they are completed on time and within budget. User Support: Providing support to end-users, troubleshooting issues, and ensuring high levels of customer satisfaction. Disaster Recovery and Business Continuity: Developing and maintaining plans for data backup, recovery, and continuity in case of IT system failures. Reporting and Documentation: Keeping records, generating reports, and communicating IT performance and status to upper management.    Requirements: Bachelor’s degree in information technology, Computer Science, or related field. Strong knowledge of IT systems, infrastructure, networks, virtualisation and Microsoft administration Certification(s) in ITIL, CISSP and/or PMP is preferred. Proficiency in project management methodologies. Excellent problem-solving and analytical skills. Knowledge of cybersecurity and data protection principles.